IRCTC Website Faces Outage During Chhath Puja Rush
The Indian Railway Catering and Tourism Corporation (IRCTC) website experienced a significant outage on Tuesday morning, leaving thousands of travelers unable to book Tatkal tickets during the busy Chhath Puja season.
Key Takeaways
- IRCTC website showed “currently unreachable” errors between 10 AM and 11 AM
- Outage occurred during peak Tatkal booking hours for Chhath Puja 2025
- IRCTC directed affected users to official complaint portal
- Users expressed frustration on social media platforms
Widespread User Complaints
Multiple users reported the IRCTC service disruption across social media platforms, sharing screenshots of the “currently unreachable” error message. The technical issues prevented travelers from securing last-minute Tatkal tickets amid the heavy festival travel demand.
Official IRCTC Response
IRCTC responded to user complaints by directing them to their official query portal. The railway catering body stated: “Sir, kindly raise your concern/complaint on https://equery.irctc.co.in/irctc_equery/ using registered mobile no /mail id.”
User Reactions
Frustrated travelers expressed their disappointment online, with some users describing the situation as a “Tatkal Scam” while others reported complete inability to access the booking system during the critical morning hours.



