Key Takeaways
- AWS outage impacts thousands globally, starting around 12:30 pm IST.
- 37 AWS services affected, including Lambda, EC2, and IAM.
- Major apps like Snapchat, Fortnite, and Duolingo experience disruptions.
- Amazon identifies DNS resolution issue in US-EAST-1 as potential cause.
A major Amazon Web Services (AWS) outage has disrupted thousands of users and multiple popular online platforms worldwide. The company has confirmed increased error rates and latencies affecting its US-EAST-1 Region.
Service Disruption Confirmed
Over 15,000 users reported issues, with the outage beginning around 8 AM UK time (12:30 pm IST). AWS acknowledged the problem on its status page, stating they are working to mitigate the issue and understand the root cause.
“We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region,” the AWS status page stated.
Root Cause Identified
Amazon identified a potential root cause related to DNS resolution for DynamoDB APIs in the US-EAST-1 Region. This issue affects other AWS services and global features relying on US-EAST-1 endpoints.
“We have applied initial mitigations and we are observing early signs of recovery for some impacted AWS Services,” Amazon updated, noting that customers may experience additional latency during recovery.
Affected AWS Services
The outage impacts 37 AWS services, including critical infrastructure:
- AWS Lambda and EC2
- AWS Identity and Access Management (IAM)
- Amazon CloudFront and CloudWatch
- Amazon Simple Queue Service
Popular Apps and Websites Impacted
Major platforms experiencing disruptions include:
- Social & Gaming: Snapchat, Roblox, Fortnite, Pokémon Go
- Productivity: Duolingo, Canva, Xero
- Entertainment: Amazon Music, Prime Video
- Finance: Coinbase, HMRC services
Perplexity AI Confirms AWS Link
Perplexity AI CEO Aravind Srinivas confirmed on X that their service downtime is directly linked to the AWS issue.
“Perplexity is down right now. The root cause is an AWS issue. We’re working on resolving it,” Srinivas stated.
The widespread nature of this outage highlights the internet’s heavy reliance on cloud infrastructure.
