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Wednesday, November 5, 2025

Major AWS Outage Takes Down Amazon, Prime Video and Popular Apps

Major AWS Outage Disrupts Amazon Services and Popular Apps

A widespread Amazon Web Services (AWS) outage on Monday brought down numerous major online platforms, including Amazon.com, Prime Video, and Alexa, affecting thousands of users across the United States.

Key Takeaways

  • Amazon Web Services (AWS) experienced a major outage in its US-EAST-1 Region.
  • Services affected include Amazon.com, Prime Video, Alexa, Perplexity AI, Canva, Robinhood, and Venmo.
  • Company executives confirmed the root cause was an AWS infrastructure issue.

Service Disruptions Confirmed

The outage impacted multiple AWS services, with the company confirming “increased error rates and latencies” in its US-EAST-1 Region. The disruption cascaded to dependent platforms, creating a domino effect across the digital ecosystem.

Platform-Specific Impacts

Perplexity AI: CEO Aravind Srinivas directly attributed the AI chatbot’s downtime to AWS, stating: “Perplexity is down right now. The root cause is an AWS issue. We’re working on resolving it.”

Canva: The design platform reported “significantly increased error rates” affecting functionality, with their team working to restore full access.

User Reactions

As services went offline, users flooded social media platform X to report issues and share their experiences.

“wow AWS went down and took half the internet with it.”

“Even amazon dot com is down. I don’t recall that happening in past AWS outages. This must be a big one.”

“Why is Snapchat and everything else down I can’t lose my snap streaks.”

Another user noted checking Downdetector revealed the extensive nature of the outage, commenting: “this doesn’t look great!”

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