NHAI to Display Toll Pass Information at Plazas for Enhanced Transparency
In a significant move to boost transparency, the National Highways Authority of India (NHAI) announced it will display detailed information about monthly and annual toll passes at all national highway fee plazas.
Key Takeaways:
- NHAI mandates display of monthly & annual pass details at toll plazas
- Information to include availability, rates, and application procedures
- Signage in English, Hindi, and local regional languages
- 30-day deadline for implementation across all NHAI jurisdictions
Comprehensive Display Initiative
The state-owned authority has issued directions to its field offices to prominently showcase pass information at visible locations including fee plaza approaches, customer service areas, and entry/exit points.
The initiative aims to ensure highway users are well-informed about the availability, rates, and procedures for obtaining local monthly and annual pass facilities.
Multi-Language Implementation
All signage boards will display information in English, Hindi, and/or the local regional language to maximize accessibility for all users.
NHAI has given its field offices a strict 30-day deadline to install these information boards at all fee plazas under its jurisdiction.
