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Thursday, November 6, 2025

Facebook Messenger Desktop App Shutting Down: How to Save Chats

Key Takeaways

  • Facebook Messenger desktop app for Windows and Mac will stop working from December 15
  • Users risk losing entire chat history if they don’t enable secure storage
  • Mobile and browser versions remain unaffected by the changes
  • Meta will provide 60-day notice before complete shutdown

Meta is discontinuing the Facebook Messenger desktop application, leaving millions of British users without access to their chats on Windows and Mac computers. The company has announced it will “deprecate” the downloadable app starting December 15, 2024.

Desktop app users will be completely locked out of their messaging accounts unless they take specific steps to preserve their chat history. Those who fail to enable secure storage risk losing all their conversations permanently.

How to Save Your Messenger Chat History

Follow these steps to ensure you don’t lose your valuable chat memories:

  1. Open the Messenger desktop app on your computer
  2. Click the cog icon above your profile picture to access Settings
  3. Select ‘Privacy & Safety’
  4. Choose the ‘End-To-End’ tab and click ‘Message Storage’
  5. Turn on secure storage and set up a PIN
  6. Use this PIN on Facebook.com to recover your chat history

The entire process takes just seconds but is crucial for preserving your messaging data.

What’s Changing and What Isn’t

The shutdown affects only the downloadable desktop applications for Windows and Mac operating systems. Facebook Messenger will continue to function normally on:

  • Mobile devices (iOS and Android apps)
  • Web browsers through Facebook.com and Messenger.com

Starting December 15, desktop app users will be automatically redirected to Facebook.com to sign in. Those using Messenger without Facebook accounts will be directed to Messenger.com instead.

User Backlash and Social Media Reaction

Meta’s decision has sparked significant outrage among dedicated users of the desktop application. Social media platforms are filled with complaints from frustrated users who prefer the standalone app over browser versions.

One X user expressed: “That’s truly the only way I can keep in touch with people, I HATE going on the web.”

Another commented: “I see Facebook is doing away with the Messenger app. Or as I call it ‘literally the only good thing left about Facebook.'”

Several users described the move as a “huge mistake” and suggested it might push them to alternative messaging platforms. With over three billion monthly Facebook users worldwide, the desktop app shutdown will impact a significant number of people, despite most accessing the platform through mobile or browser.

Meta has been contacted for additional comments regarding the transition process and user support measures.

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