Motorists who were stuck in the massive traffic jam on the Mumbai–Pune Expressway earlier this month are set to receive toll refunds. Authorities have decided to return toll charges collected during the disruption, with the total refund amounting to Rs 5. 16 crore, reported PTI.
According to officials from the Maharashtra State Road Development Corporation, more than one lakh vehicle owners will benefit from the decision. The refund will be credited directly to the FASTag accounts of affected motorists over the next few days.
Mumbai-Pune Expressway jam: What happened
The disruption took place on February 3 after a gas tanker overturned near the Khopoli stretch of the expressway. The incident caused a major traffic jam that lasted around 33 hours.
Long queues of vehicles were reported, and many travellers were stranded for extended periods with limited access to food, water and other basic facilities.
After the accident, authorities ordered toll collection to be stopped immediately. However, in many cases toll payments had already been deducted automatically through FASTag systems before the toll plazas were fully opened.
Officials said the decision has been taken to refund all such toll charges collected after the suspension order.
The toll operator has been asked to provide complete FASTag transaction records so that affected motorists can be identified and reimbursed.
Authorities also noted that some transactions were processed automatically despite instructions to halt toll collection. These cases are being reviewed and the deducted amounts will be returned to vehicle owners.
Stay tuned to TOI Auto for latest updates on the automotive sector and do follow us on our social media handles on Facebook, Instagram and X.
