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Friday, January 16, 2026

Microsoft Services Down: Global Outage Hits Azure, 365, Teams

Key Takeaways

  • Microsoft services including Azure, Microsoft 365, Teams, and Outlook experienced global outages
  • Over 19,800 outage reports recorded for Azure alone on Downdetector
  • Major corporate clients like Starbucks and Costco affected by cascading disruptions
  • Microsoft confirmed portal access issues and is investigating the root cause

Microsoft is grappling with a massive global outage affecting its core services including Azure, Microsoft 365, Teams, Outlook, and the Microsoft Store. The disruption comes shortly after Amazon Web Services experienced similar downtime issues, highlighting the vulnerability of major cloud infrastructure providers.

Global Service Disruption Details

According to real-time tracking site Downdetector, outage reports surged globally beginning late on October 29. Thousands of users worldwide reported being unable to access critical Microsoft services, with both enterprise and consumer platforms affected.

The Microsoft Azure outage peaked with over 19,834 reports, while Microsoft 365 recorded more than 10,700 incident reports. Other affected services included Minecraft, Microsoft Store, Xbox, Outlook, Entra, Copilot, Teams, and Bing – all showing significant outage graphs.

Business Impact and Corporate Clients

What makes this outage particularly significant is its impact on major corporate clients. Companies including Starbucks, Kroger, and Costco experienced service disruptions, indicating the problem extends far beyond Microsoft’s internal systems.

Azure, Microsoft’s flagship cloud computing service, powers not only the company’s own ecosystem but also the infrastructure of countless businesses worldwide, making this outage particularly disruptive for enterprise operations.

Microsoft’s Response and Investigation

Microsoft has officially acknowledged the issues on its Azure Status Page. Company representatives confirmed that engineers are investigating problems with Azure Portal access and related services.

“Customers may be having difficulty accessing the portal,” Microsoft stated, adding that additional updates would be provided as the investigation progresses.

User Reactions and Social Media Response

Frustrated users flooded social media platforms, particularly X (formerly Twitter), to report service disruptions and share their experiences. While many expressed irritation with the outage, some found humor in the situation, creating memes and jokes about Microsoft’s service reliability.

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