India to Get Official Caller ID: TRAI Approves Real Name Display on Calls
India will soon introduce an official government-backed caller identification system that shows verified names on incoming calls, eliminating the need for third-party apps like Truecaller. The Telecom Regulatory Authority of India (TRAI) has approved the Department of Telecommunications’ proposal for Calling Name Presentation (CNAP), which will display the caller’s registered name directly from telecom databases.
Key Takeaways
- Government-backed caller ID system approved by TRAI
- Shows verified names from telecom subscriber databases
- Enabled by default with opt-out option available
- Aims to combat spam calls and increase trust
How CNAP Will Work
The Calling Name Presentation system will automatically display the name registered during SIM verification when someone calls you. This information comes directly from telecom companies’ official subscriber databases, ensuring authenticity. Unlike current systems that only show numbers (CLI), CNAP will work on both smartphones and basic phones without requiring additional apps.
Privacy and Implementation
TRAI has confirmed the feature will be enabled by default nationwide, but subscribers can opt out by contacting their telecom provider. “The measure will allow the called party to make an informed choice about whether to answer the call,” the regulator stated, emphasizing this will help curb spam and scam calls.
Telecom operators must now build Calling Name (CNAM) databases mapping verified names to phone numbers. When you receive a call, your operator will cross-check this database and display the caller’s verified name on your device.
Technical Challenges and Rollout
DoT conducted CNAP trials on 4G and 5G networks in select cities, revealing technical hurdles including needed software patches and network upgrades. Due to these limitations, testing was restricted to packet-switched networks handling mobile data and VoIP calls.
Once fully implemented, CNAP will be bundled with existing telecom services rather than offered as a standalone product. TRAI assures seamless integration without disrupting current call setups.
Industry experts welcome this move as crucial for improving digital trust and communication safety in India, particularly benefiting older citizens and those less familiar with technology. While the exact rollout timeline remains unannounced, telecom operators are expected to begin backend preparations soon. When nationwide implementation completes, India’s CNAP could become one of the world’s largest verified caller ID systems.
