Key Takeaways
- RBI’s Sachet portal allows victims to report financial fraud across RBI, SEBI, and IRDAI regulated entities
- Complaints are immediately forwarded to relevant authorities for action
- Public lost over ₹22,845 crore to cyber financial frauds in 2024 alone
- Portal available in 13 Indian languages with complaint tracking features
Victims of financial fraud now have a centralized platform to seek justice. The Reserve Bank of India’s Sachet portal (Sachet.rbi.org.in) enables formal complaints against fraudulent investment schemes, deposit scams, Ponzi schemes, and cyber frauds affecting entities regulated by RBI, SEBI, and IRDAI.
What is the Sachet Portal?
The Sachet portal serves as a unified complaint platform operated by RBI in coordination with the State Level Coordination Committee (SLCC). This multi-regulator forum facilitates information sharing between financial regulators and enforcement agencies to combat unauthorized deposit-taking activities.
Available in 13 languages from Assamese to Urdu, the portal covers frauds beyond RBI-regulated entities, including SEBI-regulated investment schemes and IRDAI-regulated insurance scams.
How to File a Complaint
Filing a complaint involves three simple steps:
- Log into Sachet.rbi.org.in
- Identify the appropriate regulator (RBI, SEBI, or IRDAI)
- Submit your mobile number for updates
The portal provides assistance if you’re unsure about the relevant regulator, though selecting the correct one ensures faster resolution. Once submitted, complaints are immediately forwarded to the concerned authority.
You can track complaint status online and receive contact details of the handling officer. If no response is received, the SLCC team can be contacted via email provided in the acknowledgment.
Alarming Fraud Statistics
Recent RBI data reveals the massive scale of financial fraud in India. In 2024 alone:
- Cyber financial frauds caused ₹22,845 crore in losses – a 194% year-on-year increase
- Total bank and financial frauds reached ₹36,014 crore
- Only ₹5,500 crore could be recovered before funds exited the system
While reported cases declined to about 24,000, the amount lost tripled compared to 2023, highlighting the growing sophistication of financial crimes.
Fraud Prevention Guidelines
Skepticism toward high returns: If an investment offer appears too good to be true, it likely is. Legitimate investments provide realistic returns.
Thorough research: Always verify company credentials, registration status, and regulatory approvals before investing.
Data protection: Never share sensitive personal or financial information with unsolicited contacts.
Immediate reporting: Suspect a scam? File a police complaint, register on the National Cyber Crime Portal, and submit details on Sachet portal simultaneously.
