Amazon CEO Andy Jassy: 14,000 Layoffs Driven by ‘Culture,’ Not Finances
Amazon CEO Andy Jassy has stated the company’s decision to lay off 14,000 employees was motivated by a need to fix its internal ‘culture’ and remove organizational layers, not by financial pressures or a direct push from AI.
Key Takeaways
- Amazon CEO cites ‘culture,’ not money or AI, as the primary reason for 14,000 layoffs.
- Jassy claims rapid growth created too many layers, slowing down decision-making.
- Company aims to operate like the ‘world’s largest startup’ by removing bureaucracy.
- Amazon’s quarterly sales grew 13% to $180 billion.
- Despite the ‘culture’ reasoning, the layoffs have fueled AI job replacement fears.
The ‘Culture’ Rationale Behind the Cuts
On the company’s earnings call, Jassy responded to an analyst, clarifying the layoffs were “not really financially driven, and it’s not even really AI driven, not right now. It’s culture.” This statement came alongside a report of strong financial performance.
How Growth Led to Bureaucracy
Jassy explained that Amazon’s expansion in headcount, locations, and business lines inadvertently created excessive layers of management. He noted this can “weaken the ownership of the people that you have who are doing the actual work” and slow down the leadership team.
Amazon’s employee count peaked at over 1.6 million in 2021 and stood at approximately 1.5 million by the end of last year.
Commitment to a ‘Startup’ Model
“We are committed to operating like the world’s largest startup, and … that means removing layers,” Jassy stated. The goal is to maintain nimbleness in anticipation of future AI-driven efficiencies, even as these job cuts raise concerns about technology displacing human workers.
Following the earnings report, Amazon (AMZN) shares saw a 13% climb in after-hours trading.



