Amazon Fires 14,000 Employees Via Early Morning Text Messages
Amazon has laid off approximately 14,000 employees through early morning text messages, marking another significant workforce reduction at the tech giant. Affected workers received two consecutive texts informing them of their termination before dawn.
Key Takeaways
- 14,000 Amazon employees laid off via text messages
- Two consecutive texts sent before dawn
- Retail management teams primarily affected
- 90 days full pay and benefits plus severance
- Badge access immediately deactivated
The Text Message Protocol
According to Business Insider, Amazon sent two text messages minutes apart. The first instructed employees to check their email before heading to the office, while the second provided a help desk number for those who hadn’t received “an email message about your role.”
The messages were designed to prevent terminated employees from showing up at work since their badge access had been immediately deactivated. This approach has sparked discussions about the impersonal nature of modern corporate restructuring.
Growing Tech Industry Trend
Amazon’s text-based layoff notification follows a pattern seen at other major tech companies like Google and Tesla, where employees frequently find themselves locked out of systems overnight with minimal warning.
Company insiders told Business Insider the messaging strategy aimed to prevent confusion and avoid awkward scenes at offices across the United States.
Targeted Departments and Company Rationale
The latest cuts primarily affect Amazon’s retail management teams, continuing workforce reductions that began last year. Amazon described the move as part of ongoing efforts to “streamline operations” and enable the business to “innovate much faster.”
Compensation and Support Package
In internal communications, Amazon HR head Beth Galetti assured affected employees they would receive:
- Full pay and benefits for 90 days
- Severance packages
- Job placement assistance
- 24/7 HR support
“We didn’t make these decisions lightly,” Galetti stated. “We’re committed to supporting you throughout this transition.”
AI Transformation Driving Changes
In a Tuesday blog post, Galetti acknowledged that artificial intelligence advancements are reshaping Amazon’s operations. She described current AI as “the most transformative technology we’ve seen since the Internet” that enables companies to “innovate much faster than ever before.”
Immediate Access Restrictions
The internal email obtained by Business Insider detailed that terminated employees’ badge access was immediately restricted, beginning a “non-working period” during which they would continue receiving compensation. Workers were directed to use Amazon’s A to Z app and MyHR tools for support and equipment returns.
“If you run into any trouble at all getting what you need—whether that’s connectivity issues, questions about next steps, or any other concerns—please just reply to this email. I’m personally committed to making sure you get the help you need as you navigate this change,” Galetti wrote.
Timing Amid Record Expectations
The layoffs occur as Amazon prepares for what analysts predict will be a record-breaking holiday quarter, potentially exceeding $140 billion in sales. The company faces pressure to maintain agility and cost-efficiency amid rapid AI-powered automation growth.



