Bank Locker Gold Safety: RBI Rules Reveal Surprising Risk
Storing gold in a bank locker does not guarantee its safety, as the Reserve Bank of India (RBI) clarifies banks are not liable for loss or damage to locker contents. The responsibility for valuables ultimately rests with the customer, not the bank.
Key Takeaways
- Bank lockers are not insured by the bank for theft, fire, or damage.
- The RBI defines the relationship as landlord-tenant; the bank provides space, you assume risk.
- Protection requires separate insurance and careful documentation.
The RBI’s Stance on Locker Liability
According to the RBI, a bank’s responsibility is limited to the locker’s infrastructure and physical security. The institution holds no liability for any loss or damage to jewellery, cash, or documents stored inside. This means in cases of theft, natural disaster, or accident, customers cannot claim compensation from the bank for their gold.
The RBI’s Master Circular on Safe Deposit Locker/Safe Custody Article Facility explicitly states the relationship is that of a lessor (landlord) and lessee (tenant). The bank merely rents the space; the hirer is solely responsible for its contents.
How to Secure Your Bank Locker Gold
To mitigate this risk, experts recommend proactive measures:
- Get a Separate Insurance Policy: Insure your locker’s contents through a dedicated policy from general or jewellery insurers. Declare accurate values.
- Maintain a Detailed Inventory: Keep a dated list, photographs, and purchase bills for all items. Update it regularly.
- Scrutinise the Locker Agreement: Carefully read the bank’s terms and conditions before signing. Understand the clauses on liability and force majeure.
- Consider Private High-Security Vaults: Some private vault services offer insured storage, though at a higher cost.
The Bottom Line
A bank locker is a rented space, not a guaranteed safe. While convenient, it transfers the full risk of loss to the customer. Protecting your gold requires personal diligence through insurance and proper documentation, as the bank’s safety net does not extend to your valuables.



